Had I known the process would take hours and make my computer behave as if it had turned into a brick, I don't think I would have used the feature. Parallels really needs to place a strong warning next to the Reclaim Disk Space button explaining what to expect. Hours! If you computer appears rock solid frozen, don't despair and whatever you do don't forcibly shut down your computer. Next morning everything was fine! So, as everyone has pointed out, this process takes a looooooong time. I was sorely tempted to forcibly shut it all down and restart but I resisted and let it all sit overnight, thinking (hoping!) that somewhere deep in the recesses of my laptop there was a chip doing.something. Under Storage Sensor, select Free space now. Select the Start button, and then select Settings> System> Storage. And then after that, my screen went dark with only the backlight on. (Can not find the storage sensor on the device with the steps below, in that case, see the section Releasing space with the Disk Cleanup section below). Five minutes later, my Macbook Pro froze, with only the cursor arrow able to move. The progress indicator moved along to about a third of the way and then stopped. Like everyone else, I stupidly clicked on Reclaim Disk Space thinking it would only take a couple minutes. I'm using Parallels 13, High Sierra 10.13.6, internal SSD, and Windows 10.
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